Shipping & Returns

Shipping & Returns

We do not deliver any item without a valid phone number of the recipient. If a customer insist on delivering without phone number and we fail to locate the person or the location their will be no refund or partial refund due to customer assume the risk of making special request.

Shipping :

Please allow 72 hours for delivery of most items. If possible, please give us a better description of the delivery address and also the phone number of your recipient in the comments area of the Checkout.

That will allow us to deliver your item promptly.

UtshobBD guarantees 100% satisfaction on all purchases.

If you are not completely satisfied, contact us by taking advantage of any of these convenient methods:

Call UtshobBD at 01678623252-5

Return / Refund Policy

As a leading retailer of gifting products, UtshobBD follows a well-defined Refund, Return and Cancellation Policy to achieve optimum customer satisfaction. When a customer gets in touch with us through phone or email or chat, we aim at providing desired technical support or customer service. However, it might happen that the customer may still find the product unsatisfactory for reasons beyond our control, in such case we follow a return or a cancellation policy described below:

If you are not completely satisfied, contact us by taking advantage of any of these convenient methods:

How to Cancel an order on UtshobBD?

Orders In Processing state are only subjected to be cancelled. But once they are processed, cancellation is not accepted.

Refund policy

If you have complaints related to the products that bear a warranty from manufacturers, you are requested tocontact the concerned manufacturer. You can contact us for more help regarding the same.

You may return any non persishable item for store credit or exchange within 15 days of purchase. There is no return on any consummable items.

UtshobBD Return Policy For any items you would like to return that were purchased from the our website, simply call @01678623252-5 or use our online contact us form regarding the item you would like to return within 15 days of the purchase. Simply re-box the item being returned and ship it back to us.